Notary Signing Agents are held to very high standards. We have to be. There are so many things that we are responsible for. A mistake on our part can be devastating. And it is inexcusable. It can mean the difference between a loan being funded on time or not.
For example, one of our responsibilities is to return the signed loan documents after the closing. Many times it is the notary signing agent who prepares the shipping label. We have to pay close attention to detail. If we make a mistake on the address, the package of loan documents will not reach their destination.
All it takes is one wrong digit.
We can't make any mistakes when it comes to getting to the borrower either. It is critical that we have the correct address and directions. Otherwise we could end up at the wrong house. Or on the other side of town. Imagine knocking on someone's door, thinking that they are the borrower -- and they aren't! That could have happened to me today.
The importance of the confirmation call
I received a call to do a closing this afternoon. One of the first things I do is make a 'confirmation call'. I contact the borrower to introduce myself and confirm the appointment. I want to make sure that I have the correct time and location, and go over a few other things. The information on the confirmation sheet that we are given is usually correct.
But not always.
The house number that I was given was '4269'. But when I called the borrower to confirm the address, she told me that her house number is '4629'.
All it takes is one wrong digit. If I hadn't made the confirmation call, I would have been knocking on the wrong door. It would have been an embarassing situation, an annoyance to the people whose door I knocked on, a delay to the borrower whose door I should have knocked on, ... etc.
This is why -- Notary Signing Agents must be flawless.
Good luck.
I would say you are correct. Shame we don't hold others to this standard.
This is true Leon. I just had a signing recently and no fault to the buyers or notary but the address for the home to be purchased was listed wrong. That wasn't the issue the notary was answering her phone, text messaging, and making calls during the signing. This notary was hired by the escrow company that we did not pick since this is a bank owned home. Whew I had to vent, thanks.