At the conclusion of a closing I had last Friday the borrower said: "Interesting process."
It is indeed interesting. Borrowers are often curious to know how all of this works -- how I get access to their loan documents, since I'm in Colorado Springs, and the title company and lender are someplace else. They wonder how all of it is coordinated.
It isn't all that difficult -- most of the time. Normally the loan documents for the closing will be sent to my email as an attachment:
I will download the file and save it to my external hard drive. Then I print it out. I'll print out one set of originals to be signed by the borrower. I'll print out a second set to be retained by the borrower. It's a pretty good system. And, for the most part, it works very well.
But occasionally a company will do something sadistic like sending the loan documents in several attachments. The closing documents for today's closing had 17 attachments:
There's not much that I can do except take a deep breath and tell myself, 'We will get through this.'
It is critical that I download every single attachment. If I missed one, I would be omitting one of the loan documents. I don't think the lender would be too happy about that. So I print out the email and use it as a checklist.
As I download a file, I line through the name of the document.
I now have all of the files downloaded:
I use this same system when it comes time to print them, because it's not only important to download all of the documents, I also have to make sure that I get all of them printed. Using the email checklist, I line through the name of the file with a highlighter when the document has been printed. When all of the documents have been printed, the checklist will look like this:
Once all of the loan documents have been printed, I spend some time preparing the documents for the closing and familiarizing myself with the loan.
Needless to say, it would be a lot simpler if all of the loan documents were contained in one file. But life isn't perfect, and 'stuff happens'.
I entitled this post, 'Dealing with complex printing jobs' because that's about all you can do -- deal with it. And as the Nike motto states: 'Just do it.'
Good luck.
I like Gmail for this reason: it will open all the attachments at once. I don't mean they all instantly appear, but all I have to do is just click on the attachment and it opens immediately. None of that folder to earth stuff.
Does it print the documents too?
If you receive 17 attachments of documents, you still have to print 17 attachments.
I know no one want to print 17 attachments, but, it is faster with Gmail. Also when you click on an attachment it makes the attachment noticeably lighter in color so it is easy to see if you opened them.
I love Gmail! It is great to have all the attachements downloaded into one compressed folder. I can save that folder anywhere I would like. I agree you do have to watch carefully to make sure each attachement is actually printed, but I agree with Joan that is much easier with Gmail. Great post Leon!