One of the questions on a questionnaire I received regarding eSignings was, 'would I be willing to do the closing at a library using one of their computers. Sure, I would be willing. I'm willing to do just about anything to facilitate getting a loan closed.
But is it safe?
Nothing is safe from sophisticated computer hackers. They can gain access to just about anything -- no matter how secure we think it is.
So how secure is a computer at a public library -- one that is available to anyone to use? Or a computer at an internet cafe?
I don't know. And I would hesitate to use one to conduct an eSigning. We all know that, even a novice computer user knows how to track what URLs were recently typed into a computer. You don't have to type the full address. Just one letter will bring up a list of all the URLs that are stored in the computer's system.
That is not the only thing stored in a computer's system. Nothing is totally erased. Even if you re-format a hard drive, there are ways to determine what information was contained on it.
In essence, anything you did with that computer -- URLs typed in, keystrokes made, ... anything is available to the next user of that computer. And being in a public place, there is no telling who was waiting for you to get off the computer so that they could use it.
I prefer to not take the chance. If I conduct an eSigning, I prefer to use my laptop computer and equipment. And I prefer to not do it in a public place. I know how important it is to safeguard the sensitive information of borrowers. So I want to do everything that I possibly can to ensure that their information remains safe.