Colorado Springs Notary - Leon Austin


Using public computers for eSignings: Is it safe?

One of the questions on a questionnaire I received regarding eSignings was, 'would I be willing to do the closing at a library using one of their computers.  Sure, I would be willing. I'm willing to do just about anything to facilitate getting a loan closed.

Is it safe?But is it safe?

Nothing is safe from sophisticated computer hackers.  They can gain access to just about anything -- no matter how secure we think it is. 

So how secure is a computer at a public library -- one that is available to anyone to use?  Or a computer at an internet cafe?

using one letter of a URL to list all URLsI don't know.  And I would hesitate to use one to conduct an eSigning.  We all know that, even a novice computer user knows how to track what URLs were recently typed into a computer.  You don't have to type the full address. Just one letter will bring up a list of all the URLs that are stored in the computer's system.

That is not the only thing stored in a computer's system.  Nothing is totally erased.  Even if you re-format a hard drive, there are ways to determine what information was contained on it. 

In essence, anything you did with that computer -- URLs typed in, keystrokes made, ... anything is available to the next user of that computer.  And being in a public place, there is no telling who was waiting for you to get off the computer so that they could use it.

Is it safe - safeguarding sensitive informationI prefer to not take the chance.  If I conduct an eSigning, I prefer to use my laptop computer and equipment.  And I prefer to not do it in a public place.  I know how important it is to safeguard the sensitive information of borrowers.  So I want to do everything that I possibly can to ensure that their information remains safe.

Good luck.


Comment balloon 3 commentsLeon Austin • September 28 2008 10:19AM
Using public computers for eSignings: Is it safe?
One of the questions on a questionnaire I received regarding eSignings was, 'would I be willing to do the closing at a library using one of their computers. Sure, I would be willing. I'm willing to do just about anything to facilitate getting a… more
Smartphone for Notary Signing Agent work
One of the reasons why I switched to using a smartphone was because I wanted to eliminate some of the gadgets that I was using. Two of the items that I no longer have to carry are a cell phone and a PDA Both are essential to the work that… more
Trust your own equipment when doing eSignings
I was reading about a notary signing agent who was having problems during an eSign closing It was at the borrower's home, and the eSigning was being done using the borrower's computer. He was assured that their connection to the internet… more
Is your profile losing you jobs?
If your profile is not complete, you may be overlooked by a company that is looking for a qualified closer. I got a call from a company in need of a closer to do an eSigning. They asked if I had a laptop computer and the necessary equipment… more
Continuing Education: eSign training (webinar)
I attended the AmTrust eSign training webinar this afternoon. It was conducted by James Siemer, senior trainer in the mortgage consulting center at AmTrust. The webinar started promptly at 2PM (EST) and lasted for about an hour. I recorded… more
eSigning for the computer unsavvy borrower
Perhaps you've seen the cell phone commercial in which the two kids are explaining to their parents how to operate their cell phones before sending them off to work. It's a reality that there are many people who are bewildered by technology,… more
eSigning webinar
I wanted to pass this information on to any notary signing agents interested in receiving free eSigning training. The webinar will be on Tuesday, September 23 from 11 a. m. to 12 (Pacific Time). You can reserve your webinar seat and… more
Certified Copies of German Documents
I received a call on Thursday from a woman who needed to have certified copies of a couple of German documents. I met with her yesterday. She called me because I know German. But that's not the only reason. She called because the notary at… more
The Notary Signing Agent as Technician
We've come a long way from the days when you could buy an appliance, bring it home, plug it in, and you were ready to use it. Nowadays it seems you have to have computer programming skills to get anything to work. Several months ago I… more
Are you equipped to do eSignings?
I just received an email from one of the signing services that I recently did an eSigning for. I registered with them after that closing, and I'm glad I did. I'm paraphrasing, but it basically said that it is the lastest preferred vendor for a… more