Granted, it takes 33 minutes to drive this 14 miles. That's typical for areas up in the mountains. But it is still not too long of a drive for a Notary Signing Agent.
I got a call this morning from a title company asking me to do a closing this evening in Manitou Springs, Colorado:
I know Manitou Springs well and agreed to do it. I might resort to using my GPS, but I'll get there. When I called the borrower to confirm the appointment, she mentioned that she had previously spoken with a different notary signing agent -- a woman. The notary signing agent said that Manitou Springs was too far for her to drive and asked if it could be done in a different location so she wouldn't have to drive so far.
I don't know the details of what happened between the signing agent and the title company, but she was taken off of the assignment.
One of the primary reasons why Notary Signing Agents are called upon to do remote closings is to provide a convenience to the borrower. We make it possible for them to sign their loan documents in the comfort of their home. Or wherever it's most convenient for them. Not wherever it's most convenient for the Notary Signing Agent.
This Notary Signing Agent lost a closing assignment. And possibly many more assignments from this company. I was asked which counties I cover, and how far I'm willing to drive to do closings. I was told that I would be called on from now on to do closings in the Colorado Springs area.
Why? Because in this business you have to be willing to get out of your comfort zone, ... so that the borrowers can stay within their's.